Levara — Privacy Policy

Last updated: September 2026

Levara is a hiking and nature-trail app for Madeira, Portugal. This policy explains, in plain language, what information the app collects, why, and the choices you have. We designed Levara to collect as little as possible and never to sell your data.

Who we are

Levara ("we", "us") is operated by Sérgio Santos. If you have any questions about this policy or your data, contact us at sergiomiguel.s.santos@gmail.com.

Information we collect

Account information

When you create an account, we collect your email address and any display name and home town you choose to add to your profile. This is used to sign you in and to power the community features (so other hikers can recognise you). You can use much of the app without an account.

Location

With your permission, Levara uses your device's precise GPS location to:

Your location is used on your device for navigation and SOS. It is sent to our servers only while a Live Share session is active, so the person with your link can see you move; when you stop sharing, live updates stop. We do not track your location in the background or when the app is closed.

Your trail photos

Photos you add to a trail are stored on your device. If you are signed in, they are also backed up to your own private cloud folder so you can restore them on a new phone. Only you can access your photos — they are not shared with other users or made public.

Community content

If you use the community features, we store the people you follow, the group walks you create or join, and the messages you post in a group chat, so those features work and other members of a walk can see them.

Technical information

Like most apps, Levara needs basic device and app information (such as app version and general device type) to run reliably and fix problems.

What we do NOT do

Service providers we use

Levara relies on a small number of trusted services to work:

These providers process data only to deliver their part of the service.

Payments and subscriptions

Levara offers paid subscriptions (Scout and Pro). Payments are handled by the app store (Google Play / Apple App Store) — we do not see or store your card or bank details.

Keeping your data

We keep your information for as long as your account is active. Live-location data is only kept for the active sharing session. You can ask us to delete your account and associated data at any time by contacting us at the email above; we will remove it within a reasonable period.

Your rights

Depending on where you live (for example, under the EU/UK GDPR), you have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise any of these, contact us at the email above.

Children

Levara is intended for a general audience and is not directed at children under 16. We do not knowingly collect personal information from children under 16.

Changes to this policy

We may update this policy as the app evolves. When we do, we will change the "last updated" date at the top of this page.

Contact

Questions about your privacy or this policy? Email sergiomiguel.s.santos@gmail.com.